Author: Eng. Raúl A. Perez Verzini
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Protected: Tratamiento efectivo de quejas: parte I
There is no excerpt because this is a protected post.
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Reengineering: Rapid Changes
Reengineering is the rapid and radical redesign of strategic value-added processes. It's a technology that, when applied correctly, studies all organizational processes to see if they contribute to satisfying perceived customer value. Processes that add value are improved; those that don't are eliminated. The goal is improvement…
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The 5 “S”, a case study (Color Living)
Color Living is one of the country's leading manufacturers of living room furniture. With approximately 200 employees and a growing market presence, they requested our assistance to improve operational efficiency, capitalize on group synergy, and enhance productivity and quality. All of this stemmed from a need to…
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Leadership and Planning Tools in Vitnik
Last May, we welcomed Vitnik as a new client of Action Group Education & Consulting. Together, we conducted a Planning Seminar and a Leadership Tools Workshop. Vitnik is a company that sells fashionable leisurewear through catalog sales.
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