Author: Eng. Raúl A. Perez Verzini
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The fifth and final “S” of personal and organizational effectiveness: SHITSUKE (part 6)
Over several sessions, we've explored the main characteristics of the 5S methodology. As we've seen, it's a simple method, but when applied correctly, it has a profound impact on both personal and organizational life. Today, we'll discuss the last of the "S's," which we call "Discipline," HABIT, or, depending on the terminology…
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Frequently Asked Questions: Communication
A menudo, los clientes nos plantean que tienen problemas de comunicación. ¿En qué consiste el problema?, preguntamos. – Es que no nos enteramos de lo que está pasando en la empresa. No nos comunicamos, responden. Cuando comenzamos a indagar en profundidad, sucede con frecuencia que la demanda de más y mejores comunicaciones en realidad suele…
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The fourth “S” of personal and organizational effectiveness: SEIKETSU (part 5)
The first three S's—Organization/Sorting, Order, and Cleanliness—are activities. That is, they require specific behaviors and "things to do" in our work environment. Today we'll address the fourth S, known as SEIKETSU, which could be translated as STANDARDIZED CLEANING or simply STANDARDIZATION. It basically consists of applying, replicating, and maintaining what has been done...
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The third “S” of personal and organizational effectiveness: SEISO (part 4)
We have developed the first and second "S"s of organizational effectiveness. These are five keys to continuous improvement whose outstanding results have been demonstrated for 30 years. In the first "S," SEIRI, we separated what is not necessary for daily operations, and then, by applying SEITON, we began to organize the rest…