Author: Eng. Raúl A. Perez Verzini
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The diagnosis that drives change
It's often said that when a consultant or auditor enters an organization, they're already intervening and generating change. This is true, although it would be naive and presumptuous to believe it's solely due to the consultant's/auditor's merit. The organization does indeed begin to change from the day of the first visit, not because the consultant is good or bad, as some might say…


