Category: Organizational Diagnosis and Action Plan
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Follow-up Audits
Frequently asked question: Why don't traditional audits work? Control is an illusion. Stephen R. Covey. The traditional way of conducting audits doesn't work because, no matter how many times they are performed, few changes are seen as a result. In other words, there is little personal and organizational learning. – And why is that? – Because…
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When the weather gets tense
The tensions of the current environment, individual concerns about salary and job security, decisions companies make in pursuit of greater efficiency and lower costs, or even the difficulty of financially sustaining a structure, all have direct effects on individuals and the work teams they comprise. The…
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Mmmmm… Diagnosis?
“We already know what’s wrong. We just need someone to fix it.” The number of times consultants encounter these phrases is countless. It’s like going to the doctor and saying, “I already know what’s wrong with me. I’m just here for the medicine!” The same goes for…
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The diagnosis that drives change
It's often said that when a consultant or auditor enters an organization, they're already intervening and generating change. This is true, although it would be naive and presumptuous to believe it's solely due to the consultant's/auditor's merit. The organization does indeed begin to change from the day of the first visit, not because the consultant is good or bad, as some might say…
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Organizational health
The situation: I haven't been feeling well for several days. I'm having trouble concentrating, my productivity is dropping, I feel tired, etc. I decide to go to the doctor to see what they say and what the appropriate treatment is. They suggest some tests to help with the diagnosis and ask me to make another appointment. That day,…
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Rethinking the Organization
“I can’t believe there are so many simple things that can improve the company,” a client told me recently. It happens that the day-to-day grind and its challenges push us into a gradual isolation. We lose sight of what matters most trying to respond to urgent matters, which are often also important. Administrative tasks…