Category: Services
-
The client: Objective and purpose of the organization
A key factor in determining an organization's likelihood of success and profitability is customer satisfaction. Increased competition on the supply side has led to more demanding consumers who are less loyal to brands. When customer loyalty exists, customer retention rates and financial results improve.
-
More professional Human Resources
“(…) When companies increase their workforce, the Human Resources area must expand its structures and functions. There comes a time when organizations see signs of growth, and it becomes critical to anticipate what's to come. This is precisely when professionalizing the Human Resources department becomes essential. “When…”
-
Having Human Resources and Being Human with the resources
Wikipedia says: ”In organizational management, human resources refers to all the employees or collaborators of an organization. But it is more common to use the term to refer to the function responsible for acquiring, developing, employing, and retaining the organization's collaborators.” When we talk about the Human Resources area, we usually…
-
Profitability and Productivity: Putting into practice what we believe
In general, a company's success depends less on the quality of its strategic planning and more on its ability and discipline to execute its strategies. When anxiety takes center stage, decisions are rushed, and the organizational consequences can be very negative. That's why…
-
The Why of Performance Evaluation
Do we truly understand how important it is to measure employee performance in our organization? Much of our companies' success depends on all employees, at every level, performing their duties in accordance with market demands, which involves evaluating the qualities that influence job performance.
-
Transforming into a TPM / Lean Enterprise
Our deepest assumptions, called paradigms or mental models, lead us to implicitly select certain aspects of reality that we perceive as more salient or important than others. These guide how we define problems, interpret their causes, and the actions we take. The TPM/Lean movement, with its long history…