Category: Services
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Diagnosis? And what are you going to tell me that I don't already know?
When it comes to organizations, talking about diagnosis can sometimes get a bit complicated. Why undertake such a process? What will we learn that we don't already know? Perhaps, fully understanding what we're talking about will, as always, help to ensure the validity of the process. First of all, what is a…
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The Cycle of Continuous Improvement
The business world is full of problems that need solving. The companies that survive the constant changes in the environment are precisely those that have been able to solve them successfully. However, very few have developed the skills necessary to find the root cause of their problems. This results in recurring "pain points"...
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10 Practices to Achieve Greater Performance in Our Teams
The study of the formation and functioning of work teams is a topic of current interest in all types of organizations; as is the development of the different aspects related to team roles, high-performance behaviors and attributes, teamwork techniques, the process…
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Reengineering: Rapid Changes
Reengineering is the rapid and radical redesign of strategic value-added processes. It's a technology that, when applied correctly, studies all organizational processes to see if they contribute to satisfying perceived customer value. Processes that add value are improved; those that don't are eliminated. The goal is improvement…
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Staff Rotation
Lately, we've read some news articles that prompted some reflection: “Jobs being destroyed.” Commerce and Justice. 02/05/2006. “(…) Idesa's weekly report analyzes some official data from the Ministry of Labor on employee turnover. It shows that, even in a context of strong economic recovery, many workers…
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Why do transformation efforts fail?
The change process unfolds through a series of phases that usually require considerable time. Skipping steps only creates the illusion of speed and never produces satisfactory results. Mistakes at any stage can have a devastating impact. ERROR #1: Failing to establish a sufficiently strong sense of urgency. Almost all…