Some of the dynamics we adapt specifically for non-profit organizations are:
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Organizational Performance Assessment
What is our mission? Who is our client? What does the client value? What are our results? What is our plan? The entire evaluation process is developed from these key questions.
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Vision, Mission and Institutional Goals
Support in the process of developing an updated vision for the organization, rethinking the mission, and defining goals at all levels.
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Strategic Alignment
A dynamic process that, based on a consensus on the Vision and Mission, helps the organization focus on its present and future resources to achieve and fulfill them.
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Organizational Development
Diagnosis of the current situation and definition of the ideal condition. Planning the desired change with the management team. Generation of indicators. Training at all levels of the organization. Implementation, evaluation, and monitoring.
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Preparation for Quality Management Systems Certification: ISO 9001:2000 and/or National Quality Award
Current situation assessment. Organizational status quo. Training at all levels. Quality Policy development. Preparation of the Procedures and Work Instructions Manual. Implementation. Audits and Indicator Checks.
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Organizational Climate
Development of the diagnostic instrument tailored to organizational needs. Processing and presenting the collected information, and suggesting action plans.
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Education and Training
Diagnosis and needs assessment. Training plans. Organization and implementation. Return on investment evaluation.
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Leader Detection and Development
Identifying potential leaders. Developing development and training plans. Internal roadmap.
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Management Control
Resource Analysis. Management Indicators. Results Measurement. Fundraising Plans.
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Communication Policies
Consensus and establishment of internal communication criteria: What, When, and How. Needs assessment. Methodological implementation. Impact assessment and organizational feedback. Suggestion and Improvement Plans. Kaizen-Teian Systems.
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Individual Performance Evaluation
Selection of appropriate methodology. Instrument design. Implementation logistics. Data processing. Presentation of results and improvement plans.
